Create a new studio to start on Studio Pro, then use Plan & Pricing to explore the other paid plans. Switch between all three as often as you like for seven days; switching does not restart the clock. The trial shares one allowance of 500 SMS segments and 10 Live Guide minutes across all plans you try; switching plans does not reset or increase it. No payment card is required and the trial does not turn into a paid subscription automatically. When it ends, your studio moves to Starter Free. Your flagship profile and up to three chairs remain available; extra chairs and calendars are reduced to the Free allowance, and secondary Enterprise locations become private. To keep advanced features, choose a paid plan.
Search matches published shop names, streets, cities, services and stylists. If no shop matches, ChairMora clears the booking selection. The Greater Toronto Area call directory covers Toronto, Peel, York, Durham and Halton. Choose your town or neighbourhood, including Brampton, Markham, Mississauga, Thornhill, Whitchurch-Stouffville, Downtown Toronto, Richmond Hill or Vaughan, to see up to 20 nearby phone listings within 10 km of that area centre. These businesses are not verified ChairMora listings and have no ChairMora booking links or live availability. If your requested shop is not listed, the chatbot, WhatsApp, SMS and phone assistants can suggest nearby alternatives too. They ask for your area when needed, offer participating shops first, then external shops to call directly. When no current phone listing matches, use the area-specific Google Maps search link. Public contact details may be incomplete or outdated; confirm directly with the shop. The three photos shown before the first verified listing are illustrations, not bookable shops.
A visitor opening the local call list does not request outreach on their behalf. ChairMora reviews business email eligibility before a one-time shop invitation. A shop must separately consent to one automated AI voice callback. The assistant politely introduces ChairMora, asks permission for a brief overview and offers an optional next step to list the shop. Calls start only on weekdays, within 11 a.m. to 3 p.m. Toronto time and the shop's checked opening hours. Unanswered calls are not automatically redialed. Ask the assistant not to call again, or contact contactus@chairmora.com, to have your number blocked from further outreach. Phone-only opt-outs leave email preferences separate; every shop invitation has an email unsubscribe option.
Use the signed-in Bookings shortcut in the website header, including on mobile and the Newsletter page. Your role determines whether it opens your client appointments, studio appointments, workspace appointments or stylist calendar. Owners can remove finished or cancelled entries from their calendar, including a confirmed entry whose service has ended, then use Undo or confirmation-code lookup to restore it. Clients can remove past or cancelled visits from their own history with Undo. This tidies the view without deleting the studio's records, reports or existing reviews.
The owner can invite them by email in Team & Chairs > Workspace access, below Stylist Roster & Chair Management. Admin has full studio workspace access; User sees only the pages you enable. The invitee signs in with that exact verified email. Only the owner can change roles or remove access. This is separate from a stylist's calendar invitation, and a studio workspace Admin does not gain platform Admin access.
They are coming soon to Google Play and the Apple App Store. There is no announced release date or public store download yet. You can use chairmora.com in your phone's browser today.
Yes, on every plan. In Studio Workspace > Studio Details & Bio > Booking on your website, choose custom widget colors and save them, then copy the embed code into a page that accepts custom HTML. Custom colors are included on every plan. The widget shows “Powered by ChairMora”; active paid shops can remove the credit, while free shops and trials keep it. Clients can choose a service, stylist, and live time in the widget. If sign-in is needed, ChairMora opens a secure booking window and returns the confirmation to the widget. If your website builder does not allow embeds, share your ChairMora booking page link instead.
Yes, on every plan. Give services a category in Service Menu, and each keeps its own price, photo and description. Clients see the categories as filters when they book.
Up to three clients can ask to be told if it opens up. ChairMora tells them one at a time, first to ask first, each with a 15-minute head start, by email and by text if your plan includes SMS and they opt in. The time is not held. Free on every plan.
On Studio Pro, Studio AI Suite and Enterprise, owners use Clients & Import → Email & chats, or Message beside a client. Invited stylists use Clients, email & chats in their calendar on Studio Pro and above when the owner enables client contact access; own-chair scope limits their client list. Clients need a verified email account for chat. They reply on their account page, opt out by channel or studio, and can leave conversations. Bulk email requires a separate subscription to that studio and includes an unsubscribe link. Imports and bookings do not grant email consent. Group members see each other’s names and messages.
Yes. On every plan, open Studio Workspace > Clients & Import, upload a client CSV, match its columns and preview the records before importing. Names, contact details, notes and preferred services appear in Your clients on the same page. Search the full list, use Previous and Next to browse ten contacts at a time, or remove a contact. A matching phone shows that client's late cancellations and no-shows at your shop; contacts are not automatically added to a booking. Save Excel exports as CSV first. Matching email, phone or old-system ID records are skipped. This does not transfer appointments, payments or reviews, create client accounts, or grant permission to send texts or marketing messages.
Clients can use the website, its help chat or voice assistant, the ChairMora phone line, or text a booking request to +1 (888) 889-6298. On WhatsApp, clients can describe what they want in normal language at +1 (888) 889-6298. Assisted bookings finish through a secure ChairMora link and a free client account; an assistant cannot confirm an appointment by itself. ChairMora SMS delivery currently supports numbers in Canada, the United States and Puerto Rico. The home page shows phone and text options only for visitors detected in those regions; phone booking uses a texted confirmation link. If the country is unknown, those options stay hidden. Website, chat, voice chat and WhatsApp remain visible. If an assisted-booking or channel limit is reached, clients are directed to chairmora.com to book or get more information. Messaging notices remain within the reply budgets, so repeated requests stop receiving replies once those budgets are spent.
When conversation memory is enabled, they may suggest a shop or service from a previous conversation. Website chat and website voice share an anonymous browser identity; phone and messaging use phone-number identities. These histories are not automatically linked to your ChairMora account. We check the live shop menu and open times before offering a booking, and still require the normal confirmation and verification steps.
Yes. ChairMora's Starter plan is $0/month forever for up to three chairs, with unlimited bookings, email confirmations, and 0% commission. Starter Free does not offer paid extra chairs. Studio Pro includes up to ten chairs; additional Pro chairs cost CAD 17.00/month or CAD 14.00/month billed annually. AI Suite and Enterprise include unlimited chairs.
The Starter Free plan includes 1 external calendar sync at $0/month forever. You can connect your Google Calendar, Microsoft Outlook, Calendly, Cal.com, or Apple iCal to automatically import busy slots and prevent double bookings. If you need to connect multiple calendars simultaneously, Studio Pro (CAD 27.00–CAD 33.00/mo) and Studio AI Suite (CAD 129.00–CAD 159.00/mo) provide unlimited calendar connections.
Yes. Every plan includes manual appointment entry in Studio Workspace > Appointments. Choose the date, time, service and chair, then add the client's name and optional contact details or notes. The entry reserves that time against online bookings. If you provide the client's email, ChairMora automatically sends an appointment confirmation. Contact the client directly for changes.
The Starter Free plan includes up to 10 high-resolution photos and 1 video reel or walkthrough tour (direct upload up to 50MB or YouTube/Vimeo link), along with a hero cover banner. This provides everything an independent solo barber or salon needs to present an attractive portfolio. For studios with expansive lookbooks, transformation reels, and video tours, Studio Pro (CAD 27.00–CAD 33.00/mo) and Studio AI Suite (CAD 129.00–CAD 159.00/mo) provide unlimited gallery photos and unlimited video reels with zero storage surcharges.
Yes, on every plan. In Service Menu > Active Services, use Add photo or Change photo. Photos are optional and save immediately. Choose a JPG, PNG, WebP, GIF or AVIF image up to 6 MB. Clients see the photo beside the service in your public menu and the desktop or mobile booking picker, including your widget. View photo opens the full image without changing their selection; Choose this service selects it from the preview. In Team & Chairs, you can enable Can manage service photos for invited stylists to edit photos for their own services. Removing a photo keeps the service and its price.
ChairMora takes 0% commission. Plans have a fixed price for their included chairs: Studio Pro is CAD 27.00–CAD 33.00/mo with ten included chairs. Extra chairs beyond the allowance cost CAD 17.00/month each, or CAD 14.00/month billed annually. Compare the total for your team size when choosing.
A voice guide inside your Studio Workspace. Ask it a question out loud and it answers, opens the right page and outlines the exact section to use — ideal while you set up your studio. It only talks about ChairMora. Starter Free includes a demo, Studio Pro includes the full guide for setup and navigation, and Studio AI Suite and Enterprise add answers from your own business data: bookings, earnings, reviews, client messages and cancellation patterns. Paid plans include Live Guide minutes each month (Studio Pro 10, AI Suite 25, Enterprise 50 pooled across locations), in sessions of up to 5 minutes, with optional one-time top-ups. Your voice is processed to answer you and is not recorded by ChairMora; client emails and phone numbers are never shared with the guide.
One plan with menu and pricing insights, review sentiment analysis, marketing copywriting, the Studio Assistant and Live Guide business answers for CAD 129.00/mo billed annually (CAD 1,548.00/yr) or CAD 159.00/mo monthly. It includes 25 Live Guide minutes and 2000 SMS segments a month. Going past those is optional: you choose a one-time top-up and see its price before paying. Nothing is charged automatically.
Studio Pro (CAD 27.00–CAD 33.00/mo) is tailored for owners who want booking performance with up to ten included chairs, unlimited external calendar syncs, SMS text reminders, and no-show protection deposits without paying for AI features they might not need. Studio AI Suite (CAD 129.00–CAD 159.00/mo) adds menu and pricing insights, customer review sentiment analysis and marketing copy drafts for the owner to review. AI Suite also includes unlimited chairs.
Compare the total price for your team, calendar connections, reminders, commissions, and client discovery. ChairMora includes free scheduling for up to three chairs and a city directory listing once your studio verifies, with holiday blackout management on every plan. Paid plans add the included chair allowance; Studio AI Suite also adds menu insights and marketing copy tools.
Never. ChairMora charges 0% commission across all tiers, including shop products and gift purchases. Clients pay you directly through your own payment methods. Your processor may charge its own fees. For shop orders, you confirm the receipt before gift credit is activated.
Your dashboard works the moment you sign up — add services, chairs and hours right away. Before your page becomes searchable and can take online bookings, you verify the phone number you publish: we text it a 6-digit code and you enter it in the dashboard. It takes about a minute, on every plan including Starter Free. No documents, no card, and nobody has to approve you. This keeps invented studios out of the directory. Free listings receive a reminder after 60 days without bookings, sign-ins or profile updates and are hidden after 30 more days without activity. Signing in restores eligibility on the next nightly check, subject to verification. Paid profiles stay protected from inactivity delisting and receive an in-app and email check-in after 90 quiet days, at most once every 90 days while inactive.
If you want them to. Every booking reaches the studio calendar and the studio's own alert email on all plans. In Studio Workspace > Team & Chairs, you can switch on per-stylist alerts by email, by text, or both, sent to the address and mobile on that stylist's team record. The studio-wide channel must also be enabled under Email & SMS Alerts. Stylist texts require Studio Pro or higher. Those alerts fire when a booking is made, moved or cancelled, and they stay off until you turn them on.
By default, clients can reschedule once online until 24 hours before their appointment. In Studio Details & Bio, set 0 to 5 client changes and a notice window of 2 to 168 hours, then save. These settings apply to the website, widget, SMS, WhatsApp, ChairMora phone line, voice chat and text chat. All channels share one allowance per appointment; switching channels never resets it. Set 0 to handle changes yourself. Once clients use their allowance or pass the cutoff, they are asked to contact your shop directly. Changes you make and failed attempts never spend their allowance. Cancelling online stays open until two hours before the appointment. The help chat uses their confirmation code and booked email or mobile to verify them. Every successful change updates your calendar and sends a notice.
Choosing Starter Free stops your paid plan from renewing. You keep Pro or AI Suite features through the month or year you already paid for; Free features begin when that period ends. Then automated SMS reminders and stylist texts turn off, and chairs above the Starter allowance are paused. Your public profile, online booking for up to three included chairs, city directory presence, and one external calendar sync stay active at $0/month. Pro retains paid extras; upgrading to AI Suite, Enterprise or a legacy unlimited plan stops separate chair renewals. Ending the studio plan also schedules any remaining chair add-on to end after its paid period. Extra chairs do not restart automatically. Starter Free cannot purchase extra chairs. To add paid chairs later, choose Studio Pro first; each chair beyond its ten included chairs costs CAD 17.00/month, or CAD 14.00/month billed annually as CAD 168.00/year.
On every plan, Studio Workspace > Analytics charts your bookings, revenue, average ticket, cancellations and no-shows for today, the week, the month or all time, compared with the period before. It also shows your busiest days and hours, top services, each stylist's numbers and how many clients come back. On Studio AI Suite and Enterprise, “Find gaps in my services” reads those numbers and suggests what to do about quiet hours, slow services and clients who don't return.
Yes, on Studio Pro and up. Invite a stylist by email from Team & Chairs and they sign in to one page: their calendar. By default they see only their own bookings; you can let them see the whole studio, check clients in and out, add walk-ins, or see client phone numbers and emails. Stylists never see your settings, billing or reports, and you can remove access at any time.
Yes, on every plan. Turn off “Show in ChairMora listings” in Studio Details & Bio and your shop leaves the home page, city pages, search and our assistants. Its profile asks search engines not to index it; existing search results may take time to disappear. Your own link keeps working, so your existing clients can still see your profile and book. Switch it back on any time.
If Enterprise is scheduled to end, every location retains its Enterprise features through the paid-through date. When the new plan begins, your flagship remains public. Every secondary location is removed from the ChairMora home page, city listings, search and online booking, but nothing is deleted. You can continue switching between and managing every location from the Studio Workspace sidebar. ChairMora sends a private in-app notification explaining the change, and returning to Enterprise restores public eligibility subject to each location's normal verification and listing status.